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- Normal US business hours are Monday to Friday, from 8am to 5pm ET (Eastern Time).
- We aim to respond to your request within 48 business hours. However, during periods of high demand, it may take up to 5 business days to receive a response. We appreciate your patience during these times.
- Submitting multiple requests could further delay response times.
- If you are inquiring about your order status, please be aware that due to high demand, our shipping times are currently longer than usual.
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