Failed Component Identification

The following documents will help you identify which component of your grill has failed. Please use these documents for any of the following issues:

  • Grill won't turn on
  • Controller won't turn on 
  • Controller is not working properly 
  • Fan won't turn on
  • Fan is not working properly

Select the version that applies to your grill model.

Gen 1 Component Troubleshooting (PDF)

  • Gravity Series 560 (MB20040220, MB20041020)
  • Gravity Series 800 (MB20040221, MB20042221, MB20010122)
  • Gravity Series 900 (MB20041823)
  • Gravity Series 1050 (MB20041220, MB20041320)
  • 40-inch Digital Charcoal Smoker (MB20060321, MB20061321)

Gen 2 Component Troubleshooting (PDF)

  • Gravity Series 600 (MB20041023, MB20041423)
  • Gravity Series 1150 (MB20041525, MB20041625)
  • Gravity Series XT (MB20041223, MB20043024)