WE'RE HERE TO HELP
Customer Support
-
Troubleshooting
Got a question? Need a helping hand? We've got you covered.
-
Replacement Parts
Need a new part for your Masterbuilt grill, smoker, or fryer?
-
Warranty
View the warranty details of your Masterbuilt grill, smoker, or fryer.
-
Product Manuals
Didn't think you needed it? Threw it out? Thought so. Don't worry, it happens.
-
Product Registration
Protect your investment. Register your Masterbuilt product.
-
Contact Us
We're always around if you need. Submit a request, and we'll get you back up and running.
Have a Question? Start Here.
How-to's to Get You Going.
-
How To Connect your Gravity Series® to the Masterbuilt App
-
How To Update Your Masterbuilt Grill or Smoker
-
How to Season Your Masterbuilt Gravity Series® 800 Griddle
-
How to Set Up Your Griddle on the Masterbuilt Gravity Series® 800 Griddle
-
Understanding the Gravity Series® Grill + Smoker Charcoal Hopper
-
Grill Comparison | Masterbuilt Gravity Series® 560 vs 1050
-
How To Use the Masterbuilt Digital Charcoal Smoker
-
How to Control Temperature on the Masterbuilt Digital Charcoal Smoker
-
How to Clean Your Masterbuilt Smoker
-
How to Clean Your Masterbuilt Smoker
-
How to Pair and Connect Your Masterbuilt Bluetooth Digital Electric Smoker to the App
-
How to Make Homemade Jerky